Introduction

Welcome to Protyleskva's Privacy Policy. This document explains how we collect, use, store, and protect your personal information when you visit our website, participate in our financial education programs, or interact with our services in Cape Coast, Ghana.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy applies to all users of our website and participants in our financial education workshops and webinars.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address
  • Registration Data: Information provided when registering for workshops, webinars, or events
  • Financial Learning Data: Progress tracking, quiz results, and workshop participation records
  • Communication Records: Messages sent through our contact forms or direct communications
  • Payment Information: Billing details for paid workshops (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we automatically collect:

  • Usage Data: Pages visited, time spent on site, click patterns, and navigation paths
  • Device Information: Browser type, operating system, device type, and IP address
  • Cookies and Tracking: Small files stored on your device to improve site functionality
  • Location Data: General geographic location based on IP address

How We Use Your Information

We use your personal information for the following purposes:

  • Educational Services: Providing financial literacy workshops, webinars, and personalized learning experiences
  • Communication: Sending program updates, educational content, workshop reminders, and responding to inquiries
  • Registration Management: Processing registrations for events and maintaining participant records
  • Website Improvement: Analyzing usage patterns to enhance user experience and site functionality
  • Legal Compliance: Meeting regulatory requirements and protecting our legal rights
  • Marketing: Sending promotional materials about new programs (with your consent)
  • Research: Conducting anonymous research to improve financial education methodologies

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party vendors who assist with website hosting, email delivery, payment processing, and analytics
  • Educational Partners: Collaborating organizations for joint workshops or programs (with your explicit consent)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets (users will be notified)
  • Emergency Situations: To protect the safety of users or the public

All third parties we work with are required to maintain appropriate security measures and use your information only for specified purposes.

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

  • Encryption: All data transmission is protected using SSL/TLS encryption
  • Access Controls: Strict access controls limit who can view your personal information
  • Regular Updates: We maintain up-to-date security software and systems
  • Staff Training: All team members receive privacy and security training
  • Data Minimization: We collect only the information necessary for our services
  • Regular Audits: Periodic security assessments and vulnerability testing

While we strive to protect your information, no internet transmission is 100% secure. We encourage you to take precautions when sharing sensitive information online.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request corrections to inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request limits on how we process your information
  • Objection: Object to certain types of data processing

To exercise any of these rights, please contact us at the information provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality and security
  • Performance Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Active Participants: Information is retained while you actively use our services
  • Inactive Accounts: Data may be retained for up to 3 years after last activity
  • Legal Requirements: Some information may be retained longer for legal compliance
  • Marketing Communications: Retained until you unsubscribe or request deletion
  • Financial Records: Retained according to Ghana's financial record-keeping requirements

Children's Privacy

Our services are designed for adults and young adults aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

Our youth financial empowerment programs for participants aged 16-18 require parental consent before registration.

International Data Transfers

While we primarily operate in Ghana, some of our service providers may process data in other countries. When transferring data internationally, we ensure:

  • Adequate protection measures are in place
  • Recipients comply with applicable privacy laws
  • Appropriate safeguards protect your information
  • Transfers comply with Ghana's data protection regulations

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes:

  • We will notify you by email or prominent website notice
  • The updated date will be reflected at the top of this policy
  • We will provide a summary of key changes
  • Continued use of our services constitutes acceptance of updates

We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Protyleskva Financial Education

Address: 28 Castle Road, Cape Coast, Ghana

Phone: +233 33 212 5098

Email: [email protected]

Privacy Officer: Available Monday-Friday, 9:00 AM - 5:00 PM GMT

We are committed to resolving any privacy concerns promptly and transparently. Your privacy matters to us, and we appreciate your trust in our financial education services.